Insure Easy AI

Privacy Policy

Last updated: January 15, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, upload lead lists, configure your AI voice agent, or contact us for support.

Personal Information

  • Name, email address, phone number
  • Company information and job title
  • Payment and billing information
  • Lead data you upload to our system

Usage Information

  • Call logs and recordings
  • System usage analytics
  • Performance metrics and statistics
  • Technical logs and error reports

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our AI calling services
  • Process your transactions and manage your account
  • Improve our AI voice technology and calling algorithms
  • Provide customer support and respond to your requests
  • Send you technical notices and security alerts
  • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • SOC 2 Type II compliance
  • End-to-end encryption for all data transmission
  • Regular security audits and penetration testing
  • Access controls and employee training
  • Secure data centers with 24/7 monitoring

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Call recordings are retained for 90 days unless you request longer retention for compliance purposes.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt out of marketing communications
  • Request a copy of your data
  • Object to certain processing activities

7. Compliance

Our AI calling system is designed to comply with applicable laws and regulations, including:

  • Telephone Consumer Protection Act (TCPA)
  • Do Not Call Registry requirements
  • State and federal privacy laws
  • Insurance industry regulations

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

  • Email: privacy@insureasyai.com
  • Phone: (555) 123-4567
  • Address: 123 AI Street, Tech City, TC 12345
Built with v0